Shipping policy

Returns and refunds

Southbay JDM will not accept returns or refund money for items that do not fit. Only in the case when Southbay JDM is found to have mistakenly posted incorrect information about the Japanese specifications will an exchange, return, or refund be considered. For full warranty, sales, and maintenance terms, see our warranty and returns policy.

Shipping information

Shipping and transportation charges are non-refundable. Please take this into consideration before purchasing. We have no control over how far you may be or might have had the item shipped; therefore we cannot assume the cost of having it returned from that location. In order to keep our prices low, we do not assume transportation charges into the price of our items. Customers are always welcome to pick up items locally from our warehouse.

Do not sign the release documents without fully inspecting the outer packaging for noticeable signs of damage. The freight companies will not let you open the package before signing, therefore you must note any signs of damage based on the outer packaging. Shipping insurance is provided by the freight company, not by Southbay JDM. If you sign the form and do not note any possible damages, the freight company will be released from all responsibility, and you will not be reimbursed for damages caused during shipping. Southbay JDM is not responsible for damages caused by mishandling during shipping. Do not sign the release form or let the driver leave without first inspecting the packaging for possible damages. You must note any signs of damages on the release form before signing.

Southbay JDM prides itself on offering engines of excellent quality. All our engines pass a multi-point inspection and compression test to ensure great quality engines. We only ship engines with positive compression test results.

Same-day shipping & tracking

We select top shipping partners to ensure a smooth, damage-free experience. We offer fast, cost-effective shipping without compromising quality. Orders are usually shipped the same day, with tracking provided upon purchase. Any delays will be communicated.