Shipping policy

Last updated and effective: October 23, 2026

Section 1 – Shipping charges

  • Item prices don't include shipping. Freight is calculated at checkout from the size and weight of the item and your delivery address.
  • Shipping and transportation charges are non-refundable.
  • If you return an item, we don't cover the cost of shipping it back from a distant location.

Section 2 – Same-day shipping and tracking

  • Most orders ship the same day they are placed.
  • You receive tracking details with your purchase.
  • We use established freight carriers and let you know right away if anything delays your shipment.

Section 3 – Local pickup

Skip the freight and collect your order from our San Jose warehouse during business hours (Monday to Friday 9:00 AM–5:00 PM, Saturday 9:00 AM–3:00 PM, Sunday by appointment). Please bring a photo ID that matches the name on the order.

Inspect your delivery before you sign

Drivers won't let you open the crate first, so check the outside of the packaging carefully and write any visible damage on the delivery receipt. Don't let the driver leave until you have inspected it. If you sign without noting damage, the freight company is released from responsibility and the damage can't be reimbursed.

Section 4 – Damage in transit and insurance

  • Shipping insurance comes from the freight company, not from Southbay JDM.
  • We are not responsible for damage caused by mishandling during shipping.
  • If you noted damage on the receipt, email us photos within 48 hours. See Shipping damage or wrong item.

Section 5 – Engine testing

Every engine passes a multi-point inspection and a compression test before it ships, and we only send engines with good compression results.

Section 6 – Returns, fitment and warranty

We don't take returns or give refunds for parts that don't fit, unless the Japanese specifications we posted were wrong. Warranty, sales and maintenance terms are in our Warranty and returns policy.